Small Works Projects
Step 1: The work request | Step 2: The Estimate | Step 3: The Approval | Step 4: The Work | Step 5: Invoicing & Closure | Step 6: Project Feedback |
Step 1: The work request: What is a logger?
The logger is the person who logs a Wren with the Help desk. There are two types:
- Authorised logger Person who is authorised by their department to request all types of work to be carried out, including customer-funded work
- Unauthorised logger Person is not Authorised, but is able to request work to be carried out other than customer-funded work.
Anyone wishing to act as an authorised logger will need to arrange for their Head of Department to contact Kevin P Doyle, Business Systems Manager, Facilities Management (k.p.doyle@reading.ac.uk.)
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