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Student Credit Control

It is our responsibility to ensure that accounts are paid promptly. You can pay your fees using one of supported payment methods.

If you have an outstanding account for tuition fees or accommodation that you are unable to pay, please get in touch with us by email in the first instance.


Other useful websites

If you are experiencing unexpected financial hardship you may be eligible for an award from one of the Hardship Funds administered by our colleagues in Student Financial Support. To find out more please click here to see our Student hardship page


If you have a query concerning the status of a payment made to the University, please contact our Receipts Office by e-mailing, or by calling +44 (0)118 378 6130. Please note that this number is only available 10.00am to 4.00pm, Monday to Friday.

Payment is made using one of our supported payment methods.

Frequently Asked Questions

For further information about when your fees are due, how to pay, who to contact if you have a question about the charges on your account and other related topics, please see our FAQ'S

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