Service Level Agreement
These Service Level Agreements (SLA) outlines the duties and responsibilities of the Timetabling Team, Room Booking service, and Schools and Directorates across the University. This document details the services provided within current resources to meet the expectations of our stakeholders and lays down the responsibilities of each party. These documents were approved by CILT (Committee for Infrastructure in Learning and Teaching) in Spring 2026 after consultation with a wide range of academic and professional services colleagues.
If you have a query about the content of either SLA, please contact either timetabling@reading.ac.uk or rooms@reading.ac.uk.
Timetabling Team Service Level AgreementRoom Bookings Service Level Agreement
2026/7 early-starting programme timetables now available
- Staff and students can now view confirmed timetables in CMISGo by switching academic year.
- The remainder of the 2026/7 timetable is available as a staff-only draft.
- Please note: Online room bookings remain subject to restrictions.
View Calendar (including week numbers & semester dates):
Contact us:
Telephone
Timetabling:
+44 (0) 118 378 5283
Room Bookings:
+44 (0) 118 378 6506
Book a room or view your timetable:
(System updates at 6am; information may not display correctly near this time)