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How to connect Personal Windows device to the Managed Print Service

Please use these instructions for connecting a personal device to the Managed Print Service. Note: this is for your own (personal) device, not a University of Reading device. For a UoR device, please follow the instructions on this page - How to connect to the Managed Print Service

Pre-requisites

Your device needs to be connected to our network (either Wired or Eduroam, but not VPN).

You must have a valid University of Reading IT user account. This service is unavailable to visitors. 

Instructions

To install the FollowMe printers on a personal computer so you can use the UoR Managed Print Service:

Step 1: Open Windows Explorer and paste the following location path in address bar:
\\software.rdg.ac.uk\ManagedPrint\Windows\MPSFollowMe_for_Lte.exe (Only accessible on eduroam WiFi)

Alternatively, hold down the Windows key and then press R on your keyboard to open Run, paste the path location and click on OK.

Step 2: Click "Yes" on the dialog box, then click Install to begin installation and finally click on "Finish" once the installation has completed.

This will install both FollowMe-BW and FollowMe-Colour printers on your computer.

Please note: you will be asked to enter your username, e.g, ab123456 and password every time you use one of these printers.

Troubleshooting

There are many reasons why connecting a personal device to the UoR printers may fail and it may not always be possible to connect your device. 

  • Visit the IT Service Desk on the First Floor of the Library so we can try and help in person. 
  • The PCs in the Library are already connected to our printer network, so if you can't get your own device connected you can also log in and print from any PC in the Library.

Page updated by lm920207 on 11/02/25