Managed Print Services (MPS)
The University of Reading uses shared printers,photocopiers and scanners called Multi-Functional Devices (MFDs). Just send your document to print to the main Follow-Me print queue, then pick it up from any machine that’s handy for you. Tap your Campus Card to log in — it’s quick, secure, and super easy to use.
How to connect to the printers
Connecting to the printers (MacOS)
Connecting to the printers (Windows)
Connecting to the printers (personal computer, i.e. from a non UoR device)
Cost
Undergraduate students pay for printing and copying via their Campus Card account; for current pricing see printing costs for students. You must have credit in your account to print. Check with your department if you are having difficulties as there may be departmental printers available for use. Postgraduate and staff printing is charged directly to the School or Directorate.
Useful information
How to login and logout of the printers
How do I know if a printer is out of paper
I am out of credit - how do I top up my campus card?
Reporting a fault
Please report a fault by completing the Konica Minolta device fault report form on the IT Self Service Portal. Alternatively, faults can be reported to the IT Service Desk by phoning 0118 378 6262 (ext. 6262) or by email. Please provide the device number of the printer (on the front of the device, starts 181).
Print refunds: If there was an issue with your printing, please raise a ticket with the IT Service Desk to request a refund, detailing which printer and what went wrong. Refunds will only be issued if the printer is at fault.
Requesting supplies
Staff can order boxes of paper and staples as needed through the forms on this page. Toner is monitored centrally and replaced when needed.
Frequently Asked Questions
Can I see everyone's print jobs? Can anyone else see my print jobs?
No, only you can see your print jobs. Pull printing provides a significantly improved level of security for confidential printing. This is because a job sent to the printer will never be printed out unless the person who sent the job is physically next to the printer in order to release and print the job. You can choose to print from any device on campus, but your documents will only appear when you have used your Campus Card to release them.
What if I forget my University of Reading Campus Card, how will I get my print or do any copying?
You can also login to an MPS device by typing in your University of Reading username and password on the device's touchscreen.
How long are documents held in the queue?
Documents are held in the MPS queue for 24 hours. After that time, they are automatically deleted.
Can I print from my mobile phone or iPad/other tablet?
We do not support printing from mobile devices. Instead you should save your document to your OneDrive, and use one of the Library or PC Lab computers to access OneDrive and print from there.
How do I request a new device or ask for an existing device to be moved?
Requests for a new device or to move an existing device should go to the IT Service Desk via the Request New MultiFunction Device form on the IT Self-Service Portal. As the number of devices has been determined to provide the best balance between access and cost savings, any request for a new device will be subject to an approvals process.
Updated by lm920207 on 28/10/25