Exams and assessments

Support Centres

There are five Support Centres located around campus offering support and advice to students.

The Centres are staffed by Student Support Coordinators who are able to advise students or point them in the right direction for a range of academic and non-academic issues.

Essentials information for students on Support Centres

Students can use the Ask A Question service to be signposted to the correct support.

24-Hour Student Support Line and app

Student Services have partnered with Health Assured to offer students a 24 hour confidential telephone helpline and app to support with any personal questions, worries or advice.

Students can call free on 0800 023 2466 and download the Wisdom: Learn, Grow, Thrive app

Essentials information for students on the Support Line and app.

Student Services Reception

The Student Services Reception based in the Carrington Building helps by signposting students to relevant University services. The reception team can assist students with:

• issuing campus cards outside of Welcome

• replacement campus cards

• official letters (Embassy letters, 360 letters)

• certifying rail card applications

• ID/VISA checks for UK students

• transcripts

• general queries

• maps and advice for current and prospective students

• verifications for past study via the Higher Education Degree Data check (HEDD) service

• assist with Council for Council Tax enquires

• authorising student Oyster Card applications online

• Student Services Reception is also the registration service for the various drop-in sessions for the Student Financial Support Team, International Student Advisory Team, and the Student Welfare Team.